Shipping policy
Domestic Shipping
All products are handcrafted. Typically orders will ship within 1-4 business days, however there may be longer lead times during holidays or sales.
Free Shipping on all Subscription Orders with a minimum of $60+
All shipping will be waived for orders 60+ that contain subscription item(s). *Only applies to orders shipping within the Contiguous USA.
Please email with any issues/Q's: hi@underluna.com.
Free Shipping on All Orders $150+
For those not ready to subscribe, you can still get Free Shipping on one-time purchase products if your order is $150 or more! Only applies to the Contiguous USA.
INTERNATIONAL SHIPPING
International shipping lead time begins once the package leaves our warehouse, not the date in which the order is placed. Under Luna is not responsible for shipping delays. We highly encourage to protect your shipment with Route Protection (added on a checkout)
All rates include duties and taxes, however it is an estimate. The customer is responsible for paying all outstanding fees once the package arrives.
Please check to see if we have an international Retailer closer to you in order to save on shipping, duties and taxes.
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NOTE: Once your order is handed to the carrier (Fedex, USPS, etc.) it is no longer in our care. We have access to the same tracking information and cannot expedite or adjust shipping.